> For the complete documentation index, see [llms.txt](https://support.gamoshi.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.gamoshi.com/gamoshi-wiki/how-to-guides/how-to-view-your-gamoshix-marketplace-remaining-balance.md).

# How to View Your GamoshiX Marketplace Remaining Balance

*Availability: DSP accounts and PE Enterprise accounts.*

## Overview

The balance indicator shows the funds currently available for purchasing Inventory through the GamoshiX Marketplace.

Use this information to monitor your account balance and identify when an additional deposit may be required.

***

## Viewing Your Remaining Balance

{% stepper %}
{% step %}

### Locate the cash icon

Locate the **cash icon** in the top-right menu, next to the **Wiki/Help** icon.
{% endstep %}

{% step %}

### Click the cash icon

Click the cash icon.
{% endstep %}

{% step %}

### View your balance status

The balance status window will open, showing your current balance for the GamoshiX Marketplace. Note that if Audience segments are utilized, their costs are also factored into the total amount deducted from your credit balance.
{% endstep %}
{% endstepper %}

***

## Understanding the Balance Information

### Remaining Balance

The **Remaining Balance** shows the amount currently available for spending on GamoshiX Marketplace Inventory.

### Balance Color

| **Color** | **Meaning**                                                                                               |
| --------- | --------------------------------------------------------------------------------------------------------- |
| Green     | The account has a positive Remaining Balance available for spending.                                      |
| Red       | The account has a negative Remaining Balance, indicating that spending has exceeded the amount deposited. |

### Last Update

The **Updated on** timestamp shows when the balance information was last calculated.

The timestamp is displayed in UTC.

### Extended Credit

If extended credit has been approved for the account, the balance window also displays:

* The approved extended credit.
* The remaining extended credit.

Extended credit allows the account to spend above its deposited balance by up to the approved amount.

***

## Campaign Pausing

If account spending exceeds the sum of the Remaining Balance and any approved extended credit, the system automatically pauses the Campaigns to prevent further spending.

***

## Troubleshooting

<details>

<summary>The Remaining Balance Is Negative</summary>

A negative balance means that account spending has exceeded the deposited amount.

If extended credit is available, review the remaining extended credit displayed in the balance window.

</details>

<details>

<summary>Campaigns Were Paused</summary>

Campaigns are paused when spending exceeds the available balance and any approved extended credit.

Contact your Account Manager to arrange an additional deposit or account adjustment.

</details>

<details>

<summary>The Balance Does Not Include a Recent Deposit or Change</summary>

Review the **Updated on** timestamp to confirm when the balance was last calculated. If the expected change is still not displayed, contact your Account Manager.

</details>

<details>

<summary>Extended Credit Is Not Displayed</summary>

Extended credit information appears only when extended credit has been approved for the account.

</details>

***

## Related articles

* [How to manage the pacing of a campaign](/gamoshi-wiki/how-to-guides/how-to-manage-the-pacing-of-a-campaign.md)
* [Campaigns](/gamoshi-wiki/core-entities/campaigns.md)
* [How to create a DSP Campaign](/gamoshi-wiki/how-to-guides/how-to-create-a-dsp-campaign.md)
* [Capping metrics](/gamoshi-wiki/general-information/capping-metrics.md)
* [How to manage users' roles and permissions](/gamoshi-wiki/how-to-guides/how-to-manage-users-roles-and-permissions.md)